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  • Free UK Delivery on All Orders

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    Shipping policy

    Shipping Policy

    At Hiking Camping, we are committed to providing an exceptional shopping experience through clear and straightforward shipping policies. We offer FREE shipping on all orders delivered within the United Kingdom.

    Delivery Areas

    This Shipping Policy applies to all orders shipped within the United Kingdom.

    Delivery Times

    Please find our estimated delivery times below:

    Order Cut-off Time: 11:59 PM (GMT/BST). Orders placed after this time will be processed on the next business day, which may add one additional business day to the estimated delivery time.

    Order Processing Time: 1–2 business days (Monday to Friday). Once your order has been processed, it will be dispatched using one of our trusted delivery partners.

    Transit Time: 4–7 business days (Monday to Friday).

    Estimated Delivery Time: 6–9 business days (Monday to Friday).

    Shipping Partners

    We work with reliable delivery partners, including Royal Mail, to ensure that your order is delivered safely and efficiently throughout the United Kingdom.

    Shipping Costs

    FREE Shipping: All orders delivered within the United Kingdom qualify for free shipping, with no minimum purchase required.

    Delivery Issues

    If you experience any issues with your delivery, such as delays or a lost parcel, please contact our Customer Support team as soon as possible. We will do our best to resolve the issue and ensure your order reaches you safely.

    Order Tracking

    Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

    You can track your parcel at any time using our Order Tracking page.

    Need Help?

    Please visit our Frequently Asked Questions (FAQ) page or contact our Customer Support team through our Contact Us page.

    Contact Information

    Store Name: Hiking Camping

    Address:
    23 Grosvenor Rd
    Richmond TW10 6PE
    United Kingdom

    Email: contact@hiking-camping.com

    Phone: +44 7441 443647

    Customer Support Hours:
    Monday to Friday, 8:00 AM – 5:00 PM (UK time / GMT or BST depending on the season).

    Response Time: We aim to respond to all enquiries within 1–2 business days.

    Need Help?

    Please visit our Frequently Asked Questions (FAQ) page or contact our Customer Support team through our Contact Us page.